AISIN Texas Corporation: Feeding A Multicultural Workforce

Challenge – Feeding a Hungry Multicultural Workforce

AISIN Texas Corporation, a manufacturer of automotive transmissions located in Cibolo, Texas, needed a way to keep its multicultural workforce of 660 employees nourished and productive in an area with hardly any food options nearby, which led to several problems. First, AISIN’s workforce is composed of primarily Hispanic and Japanese nationalities. This made it more challenging for AISIN to keep its eating area stocked with items tailored to the entire operation. Second, if employees forget their lunch at home, they are limited in options. The nearest places to eat are 10-15 minutes away, which is not compatible with the standard 30-minute lunch breaks. The combination of needing to feed a multicultural workforce, limited off-site options, and short lunch times led AISIN to search for a vendor to feed its hungry workforce.

Solution – Sophisticated Order Tracking Plus Excellent Customer Service

When AISIN found Mcliff, it was clear that they found the right vendor. Mcliff is set up to handle custom offerings while providing the dedicated customer service needed to keep large, diverse, and industrial organizations operating at peak efficiency. Mcliff uses its proprietary Vendwatch Telematics order tracking technology. When employees buy items from a Mcliff MiMart, it gets entered into a database. Mcliff then tailors the items stocked in its MiMart to reflect what employees are purchasing the most. This creates happier employees and streamlines the entire supply chain. Mcliff is also known for its excellent customer service. Mary and Gracie are well-known at all San Antonio locations. In order to feed a multicultural workforce, Mcliff takes custom orders from AISIN. They route this information through corporate and Mcliff adds new items to their inventory. On top of that, Mcliff restocks these items multiple times daily, ensuring all AISIN employees feel valued and never go hungry.

Results – AISIN’s Multicultural Workforce is Well-Fed and Happy

Mcliff helped AISIN keep its large, multicultural workforce well-fed and happy. AISIN’s employees now enjoy a wide variety of food, drinks, and coffee 24/7 at no extra cost to the business – a perk that also helps make them more productive! Finally, it’s likely that there will be less turnover because Mcliff provides an incentive that keeps workers content without making things too expensive or difficult for employers.